Order (or item) return or replacement
All regularly stocked items (not customized or ordered as a special order), with the exception of chemicals, disposables, and consumable products can be returned absolutely free within 14 days from the date of delivery, so long as they are unused and in the original packaging.
Option 1: Use Qavashop Help Center
We recommend using our help site as your request will be processed immediately and automatically.
- You should be logged in but if not, you will be asked to log in (the same credentials as for qavashop.com) - this is not mandatory but it will speed up the next step
For logged-in user: click the following buttons (choose "Return My Order" or "Cancel My Order") to see full order details
For not logged-in users: click the following buttons (choose "Return My Order" or "Cancel My Order") and type order reference (you will find it in the order confirmation email)